Mark Cristaldi

Mark Cristaldi

Director of IT

Mark Cristaldi recently joined Mercury as an IT Director based in Mercury’s Westfield, New Jersey office where he specializes in supporting and maintaining IT systems. In this role, Mark also supports the New York City location.

Oversees day-to-day IT operations of the Mercury offices in the Greater New York area.

Supports the implementation of Mercury’s corporate IT objectives.

Works with internal and external IT resources to implement enterprise solutions.

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Most recently, Mark worked at American Sugar Refining, Inc-ASR Group in Yonkers New York where he supported its large production staff of software, hosted applications, and hardware. He focused on implementing Change Management updates and Technical Support for complex interfacing connectivity solutions. Mark maintained asset inventory with outside contractors to insure maintenance and repair of all IT assets.

Prior to ASR Group, Mark worked for Arete Advisors as a Forensics Incident Response Analyst including operations, incident response, data protection and security assessments as well as implementation of FTK & SKADI forensics sampling and decryption of servers & workstations.

Before joining Arete Advisors, Mark spent over 20 years in the Banking industry with Standard Chartered Bank as a Technical Analyst and with JP Morgan Chase in Credit Card Processing. In both roles Mark worked across diverse infrastructures, organizational levels, supported five thousand global users and IT administrators.